Hours of Operation
(613) 761 7788
(866) 500 JAVA
We get it...
people don't buy products, people buy solutions.
The last thing you need at the end of your day is an excuse...
It just has to work doesn't it?
...and if it's not a solution, then it's just another excuse.
- Best-in-Class Loaner Equipment
- Lean, hassle free Pricing
- High quality yet inexpensive
- free delivery
- Software Driven Processes
- Friendly Customer Service
- automated order tracking
- alway Roasted-2-Order!
- international Award Winner
- Stellar local reputation
Where are we located?
Right here in the nation's capital...of course. Our shipping address is:
48 Jamie Ave.
Nepean , ON
a canadian company
Yes siree! We are 100% Canadian and proud of it.
That means we live here, sell here, shop here, and employ people here.
We believe that's good for our economy and for those around us.
Get a hold of us!
Now that you know who we are and how to find us.
No pressure or obligations. We're always just happy to chat
about how we can be of service.
1+ 613 761 7788
What's The word on the street...
The quality of their product has been consistently outstanding ...
I have been buying my coffee beans exclusively from FCC for 13 years now and their attention to detail in every aspect from bean selection to roasting is obvious. After all these years, the quality of their product has been consistently outstanding and the customer service has always been friendly and welcoming. I have travelled and lived around the world and, in my opinion, Francesco’s Coffee Company produces the best coffee anywhere (my favourite is the Espresso Garibaldi).
Here are answers to some frequently asked questions:
How often do you roast?
We roast twice per week. Generally on Monday and Wednesday.
How does Roast-2-Order work?
We wrote software to handle all of the inventory calculations so that we never make more coffee than what is actually ordered.
Sounds complicated? Yes. Worth it? Absolutely!
What if I miss your roast day?
It's hard to miss the roast day because we send you emails and phone to remind you. Nevertheless sometimes we may be unable to reach you. Often, we can still assemble your order. It is however best not to miss the roast day ordering timelines.
What do you mean by Roast-2-Order?
Roast-2-Order means that if you did not order it, we did not roast it. Prior to each roast day we poll each of our customers and then we produce only that quantity of coffee.
Why Does Roast-2-Order Matter
Roast-2-Order matters because some very accurate calculations pertaining to yields, forecast totals, and available inventory need to be performed to ensure real freshness. Without those calculations, your coffee simply won't be fresh. We do this in real time at every moment of our roast process and that insures that we only ever make exactly what's ordered.
How long will it take to receive my order?
Your order typically arrives the next day, however we reserve the right to take an extra day to do the job well. So if you order on a Monday, you will often receive the order by Tuesday afternoon and by Wednesday for sure.
TWEET IT OUT!
Hey! It's no secret! "You can get really great quality coffee for your business!"
30 Day "No Questions Asked" Service Trial
You are fully protected by our 100% Satisfaction-Guarantee. If, after 30 days, you don't don't think that we have fundamentally improved your coffee service, simply switch to any other provider without any penalties and/or obligations.
Additionally, we will cheerfully refund up to $500 of your purchases as our way of thanking you for trying out our service.
*See your sales representative for offer conditions and details.